Related skills
forecasting customer success negotiation saas renewalsπ Description
- Own renewals across Datacor and maximize contract value while preserving trust.
- Coordinate with Sales, Finance, CS, and Services for renewal execution.
- Handle high-volume account tasks to maximize customer investment in Datacor.
- Develop renewal strategies across segments and product lines.
π― Requirements
- Experience in BDR, Account Management, Renewals, or Customer Success in B2B software.
- Proactive outreach with multi-touch sequences and phone-based engagement.
- Strong customer management and communication; lead sensitive conversations.
- Forecasting, risk assessment, account planning, and revenue optimization.
- Knowledge of renewal cycles and SaaS industry dynamics.
- Negotiation skills and a strategic mindset for executive-level value conversations.
- 4-year college degree or equivalent experience.
π Benefits
- Influence renewal strategies and playbooks; drive impact.
- Cross-functional collaboration with Sales, CS, Finance, and Services.
- Exposure to renewal dashboards, forecasting, and KPI tracking.
- Career foundation for growth in account management or revenue operations.
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