Own and manage renewal process for assigned customers.
Engage with customers ~120 days before renewal to discuss terms and value.
Prepare renewal quotes, proposals, and contracts using Salesforce.
Collaborate with Sales, CSMs and SEs to address questions or technical requirements.
Proactively identify at-risk renewals and mitigate churn.
Negotiate contract terms and pricing to ensure a win-win outcome.

🎯 Requirements

Experience in account management, renewals, or customer success in SaaS.
Proven ability to manage multiple accounts and prioritize tasks.
Strong communication and negotiation with a customer-centric approach.
Experience with Salesforce; familiarity with renewal tools like Clari.
Analytical mindset to interpret customer health data and usage metrics.
Team player with ability to collaborate across departments.

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Sales Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot