Renewal Account Representative

Added
1 hour ago
Type
Full time
Salary
Salary not provided

Related skills

crm account management open source enterprise software renewals

📋 Description

  • Develop strategy for contract renewals to maximize retention.
  • Identify upsell/cross-sell opportunities within existing customers.
  • Collaborate with Account Executives for a seamless renewal process.
  • Proactively review renewal readiness several quarters ahead.
  • Identify expansion opportunities to drive revenue growth.
  • Serve as primary contact for renewal inquiries and relationships.

🎯 Requirements

  • Commitment to ensuring customers see value from Kong.
  • 2+ years in sales/account mgmt; OSS, APIs, or infra experience advantageous.
  • Maintain and grow customer relationships with high retention.
  • Excellent communication and negotiation skills.
  • Results-driven, motivated to meet/exceed targets.
  • Strong analytics to forecast renewals and growth.
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