Renewal Account Manager

📋 Description

• Engage with customers and partners to renew subscriptions and support revenues.
• Lead renewal contract negotiations and achieve on-time bookings.
• Build renewal quotes and maintain renewal data in Salesforce CPQ.
• Leverage AI tools to draft and personalize renewal communications on schedule.
• Proactively identify renewal risk and escalate issues early.
• Drive renewals to close within committed timeframes and pursue cross-sell.

🎯 Requirements

• 2+ years in Renewal Account Management or related role.
• Ability to manage multiple renewals concurrently with timelines.
• Strong attention to detail; interpret contracts, validate pricing, update data.
• Clear, professional written and verbal communication with customers and stakeholders.
• Experience forecasting renewal outcomes and identifying risk early.
• Experience using CRM and quoting tools: Salesforce, CPQ, NetSuite.

🎁 Benefits

• Discretionary annual bonus based on goals.
• Flexible time off; medical, dental, vision plans.
• 401(k) with company match and HSA contributions.
• Life, disability, and other well-being benefits; travel insurance; EAP.