Renewal Account Manager

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

salesforce saas excel contract negotiation powerpoint

πŸ“‹ Description

  • Prepare and analyze financial and contractual documents before renewal meetings.
  • Engage clients to understand goals and renewal outcomes.
  • Negotiate contract terms and pricing to maximize revenue.
  • Collaborate with SAMs, AEs, TAMs, and Finance for retention goals.
  • Extend contracts for multi-year terms and maintain billing knowledge.
  • Track renewal metrics and revenue growth using Salesforce and Excel.

🎯 Requirements

  • Bachelor's degree in IT or Business Admin or related field, or equivalent.
  • 4+ years in contract negotiation.
  • 4+ years in contact center or service delivery.
  • Experience with SaaS billing models.
  • Proficiency with Salesforce, Excel, and PowerPoint.
  • Ability to track and report renewal metrics; strong problem solving.

🎁 Benefits

  • Global, fast-paced, collaborative environment with career growth.
  • Internal opportunities across roles, disciplines, and locations.
  • Equal opportunity employer committed to diversity and inclusion.
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