Remote - Roadside Assistance, Customer Service Representative

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

google sheets zoom google workspace google docs gmail

📋 Description

  • Handle high-volume inbound calls in roadside emergencies.
  • Dispatch service providers quickly and accurately.
  • De-escalate customers with empathy and clear guidance.
  • Navigate multiple web-based tools to track progress.
  • Collaborate with a remote team via Zoom and chat.

🎯 Requirements

  • Location: Must reside in AL, AZ, FL, GA, MS, TN, or VA.
  • Experience: 1+ year of customer service in fast-paced environments.
  • Customer focus: Passion for helping customers.
  • Tech: Proficient in Google Workspace (Docs, Sheets, Gmail).
  • Remote readiness: Thrive in a virtual contact center (phone, email, chat, Zoom).
  • Flexibility: Open to varied shifts and reliable attendance.

🎁 Benefits

  • Medical, Dental, Vision coverage.
  • 401(k) with company match.
  • Paid Time Off and ten holidays.
  • Tuition reimbursement.
  • Complimentary roadside assistance.
  • Monthly performance bonuses and growth opportunities.
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