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customer service zoom google workspace remote work byod📋 Description
- Handle inbound roadside assistance calls with empathy.
- Dispatch service providers for timely roadside help.
- Provide calm, empathetic guidance during emergencies.
- Coordinate with external providers using dispatch tools.
- Collaborate with remote team via Zoom and Google Chat.
- Support customer safety and satisfaction with fast decisions.
🎯 Requirements
- Location: Must reside in AL, AZ, FL, GA, MS, TN, or VA.
- Experience: 1+ year in customer service, fast-paced env.
- Customer focus with strong communication and empathy.
- Technical: Proficient in Google Workspace and dispatch tools.
- Remote readiness: Thrive in a virtual contact center.
- Flexibility: Available for days, evenings, weekends, holidays.
🎁 Benefits
- Medical, Dental, Vision coverage.
- 401(k) with company match.
- Paid time off and holidays.
- Tution reimbursement.
- Complimentary Roadside Assistance.
- Career growth and online training.
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