Remote - Roadside Assistance, Customer Service Representative

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

zoom google workspace multitasking empathy active listening

📋 Description

  • Handle inbound roadside assistance calls with empathy and calm.
  • Dispatch service providers to locations quickly and accurately.
  • Provide clear, reassuring updates to customers during emergencies.
  • Navigate multiple dispatch tools and digital systems.
  • Collaborate with a remote team via Zoom and chat.

🎯 Requirements

  • Empathy in action with strong customer focus.
  • Effective two-way communication and active listening.
  • Google Workspace proficiency (Docs, Sheets, Gmail).
  • Familiarity with dispatch software and web tools.
  • Remote-ready with quiet workspace and reliable internet.
  • Typing speed at least 30 wpm.

🎁 Benefits

  • Medical, dental, and vision coverage.
  • 401(k) with company match.
  • Paid time off and holidays.
  • Tuition reimbursement.
  • Complimentary roadside assistance.
  • Career growth via online courses and mentorship.
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