Remote - Roadside Assistance, Customer Service Representative

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

zoom google workspace multitasking empathy active listening

📋 Description

  • Handle high-volume inbound roadside assistance calls.
  • Dispatch tow trucks and service providers quickly.
  • Provide calm, empathetic support to customers.
  • Coordinate with external providers and systems.
  • Track progress using multiple web-based tools.
  • Work remotely with a Zoom-based team.

🎯 Requirements

  • Empathy and effective two-way communication.
  • Strong active listening and de-escalation.
  • Ability to multitask across multiple systems.
  • Proficient in Google Workspace and dispatch software.
  • Remote-readiness with home office setup and equipment.
  • Background check clearance required.

🎁 Benefits

  • Medical, Dental, Vision; 401(k) with match.
  • Paid Time Off; tuition reimbursement.
  • Career growth and skill-building opportunities.
  • Remote-friendly schedule with weekend shifts.
  • Starting pay: $16.25/hr plus bonuses.
  • Complimentary Roadside Assistance.
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