Remote Response Associate, Roadside Assistance CSR

Added
4 days ago
Type
Full time
Salary
Salary not provided

Related skills

customer service zoom google workspace google chat dispatch software

๐Ÿ“‹ Description

  • Handle high-volume inbound roadside assist calls
  • Dispatch tow trucks and service providers
  • Provide calm, empathetic customer support
  • Coordinate with providers for rapid dispatch
  • Maintain customer safety, satisfaction, and trust

๐ŸŽฏ Requirements

  • Location: Must reside in AL/AZ/FL/GA/MS/TN/VA
  • Experience: 1+ year in customer service
  • Remote-ready: able to work in a virtual contact center
  • Communication: active listening, clear updates
  • Tech: Google Workspace and dispatch systems; 30 wpm
  • Background check: criminal screening required

๐ŸŽ Benefits

  • Health, dental, vision insurance
  • 401(k) with company match
  • Paid time off and holidays
  • Tuition reimbursement
  • Bonus incentives and shift differentials
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