Handle high-volume calls: gather location and vehicle details to dispatch help quickly.
Dispatch with accuracy: coordinate with service providers to ensure right help arrives.
De-escalate and support customers with empathy.
Navigate multiple digital tools to track progress.
Excel in a virtual team: collaborate via Zoom and Google Chat.

🎯 Requirements

Location: Must reside in AL, AZ, FL, GA, MS, TN, or VA.
Experience: 1+ year in customer service.
Remote readiness: quiet home office and dedicated workspace.
Tech: proficient in Google Workspace Docs Gmail Sheets and dispatch tools.
Communication: strong active listening and clear updates.
Background check and onboarding required.

🎁 Benefits

Medical, Dental, and Vision; 401(k) with match.
Paid Time Off and holidays.
Tuition reimbursement and career growth.
Bonus opportunities and shift differentials.
Complimentary Roadside Assistance.

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