Related skills
google sheets zoom google workspace google docs gmail📋 Description
- Handle inbound roadside calls with calm, empathetic guidance.
- Dispatch tow trucks and service providers quickly.
- Gather location and vehicle details to dispatch help.
- Navigate multiple dispatch tools and digital systems.
- Support customers remotely in a high-volume environment.
- Onboarding may require travel to Medford, MA.
🎯 Requirements
- 1+ year of customer service in fast-paced settings.
- Remote role: reside in AL/AZ/FL/GA/MS/TN/VA.
- Proficient with Google Workspace (Gmail/Docs/Sheets).
- Typing at least 30 wpm.
- Strong communication, empathy, and problem-solving.
- Pass criminal background check; own quiet home office.
🎁 Benefits
- Health, dental, vision, disability, life insurance.
- 401(k) with company match.
- PTO and 10 paid holidays annually.
- Tuition reimbursement and career growth.
- Complimentary Roadside Assistance.
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