Remote - Kia Care, Tech Support & Customer Service Representative
Related skills
crm google workspace navigation bluetooth kia connect📋 Description
- Handle inbound Kia Connect tech support and customer inquiries.
- Troubleshoot infotainment, app connectivity, and warranty issues.
- Liaise between customers, dealerships, Kia, and vendors.
- Manage high-volume cases; document interactions and outcomes.
- Use CRM and web tools to track case progress.
- Remote work with BYOD and home office setup.
🎯 Requirements
- Location: Alabama, Arizona, Florida, Georgia, Mississippi, Tennessee, or Virginia.
- 1+ year in customer service, sales, or tech support; remote work a plus.
- Genuine customer focus and empathy for helping others.
- Tech: Google Workspace, CRM; troubleshoot Kia tech.
- Remote setup: BYOD, quiet workspace, wired internet, webcam, headset.
- Must pass background check; Harver system checker.
🎁 Benefits
- Health, dental, vision, disability, life insurance.
- 401(k) with company match; tuition assistance.
- Paid time off and holidays.
- Tuition reimbursement and career growth opportunities.
- Complimentary roadside assistance.
- Employee Assistance Program and work-life support.
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