Remote - Kia Care, Tech Support & Customer Service Representative

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

crm google workspace bluetooth remote support kia connect

📋 Description

  • Handle inbound Kia Connect inquiries.
  • Provide tech support for infotainment and app connectivity.
  • Resolve customer issues with empathy and care.
  • Liaise with dealerships and Kia to ensure resolution.
  • Document interactions in CRM and close cases.

🎯 Requirements

  • Location: live in AL/AZ/FL/GA/MS/TN/VA.
  • 1+ year in CS, sales, or tech support.
  • Strong customer-focus and communication.
  • Google Workspace and CRM experience; infotainment basics.
  • Experience in a remote contact center.
  • Available for all shifts, weekends/holidays.

🎁 Benefits

  • Paid training and career growth opportunities.
  • Medical, dental, and vision insurance; other benefits.
  • 401(k) with company match and tuition reimbursement.
  • Paid time off and ten holidays annually.
  • Employee assistance and work-life programs.
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