Remote Hearing Instrument Specialist

📋 Description

• Conduct remote evaluations, device fittings, and follow-up care across licensed state(s)
• Educate patients on getting the most from their hearing technology
• Provide feedback on new hearing care tools and workflows to improve patient experience
• Collaborate with Sales to ensure seamless patient journeys
• Contribute clinical insights to hear.com's global audiology network
• Schedule: Mon–Fri, 8am–5pm or 9am–6pm in your time zone

🎯 Requirements

• Active HIS license in CA, MN, NC, NY, or TX with 2+ years of fitting experience
• ILE (International Licensing Exam) passed
• Patient-first, empathetic, with strong communication and outcomes focus
• Comfort working independently and managing your own schedule
• Strong organizational skills; able to work across teams in a fast-paced environment
• Reliable home internet with hardwired connection (100+ Mbps down / 20+ Mbps up)
• Willingness to obtain licensure in additional states (costs covered by hear.com)

🎁 Benefits

• Full medical, dental, and vision coverage
• 401(k)
• Paid parental leave
• Open (flexible) PTO policy
• Continuing education and certification costs fully covered
• All equipment provided: laptop, monitor, keyboard, mouse, ethernet cable, and more