Remote Enrollment - Outreach Coordinator

📋 Description

• Connect with patients by phone to enroll in Medsien
• Build rapport quickly and communicate program benefits with clarity
• Listen to patient concerns, handle objections with compassion, and help them feel supported
• Guide patients step-by-step through the enrollment process with patience
• Manage your patient call pipeline and follow up as needed to ensure smooth enrollment
• Accurately document all interactions and outcomes in Medsien's systems
• Collaborate with the clinical operations team to ensure patients are welcomed into ongoing care programs

🎯 Requirements

• Strong communication skills and a warm, professional phone presence
• Ability to balance sales performance with empathy and patient care
• Motivated by goals, targets, and performance-based results
• Comfortable working in a high-call-volume sales environment while maintaining compassion
• Organized, detail-oriented, and consistent with follow-up
• Self-starter who thrives in a remote setting
• No healthcare background required—coachable and caring approach

🎁 Benefits

• Fully remote role with the backing of a supportive, mission-driven team
• Opportunity to impact patient health and care programs
• Grow sales and outreach skills in a healthcare startup
• Flexible, patient-centered work culture