Related skills
account management customer success relationship management partner management cross-functional collaboration📋 Description
- Manage and optimize a portfolio of partner relationships for retention and growth.
- Drive revenue expansion and improve Net Revenue Retention and margins.
- Serve as the primary contact for partners, capturing their needs and requirements.
- Provide data-driven feedback to influence product roadmap and platform evolution.
- Deliver exceptional post-sales experiences with high-touch engagement across lifecycle.
- Collaborate cross-functionally with sales, finance, product, tech, and ops to align on partner success and revenue growth.
🎯 Requirements
- 5+ years of experience in customer success, account management, or similar in fintech.
- Proficiency in program management; adapt to new technologies quickly.
- Excellent written and verbal communication skills.
- Strong time management; manage multiple partner engagements.
- Client-centric mindset; understand client priorities and value sources.
- Proactive, self-motivated; able to work independently and own relationships.
🎁 Benefits
- Competitive compensation, equity, and 401(k) match.
- Generous benefits including full insurance and wellness reimbursement.
- Company-provided phone and personal development allowance.
- Generous PTO, holidays, and extended leave.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Business & Management Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!