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forecasting account management relationship management saas leadership📋 Description
- Build relationships with Intercom's scaled customers to drive growth
- Understand customer pains and map solutions on our platform
- Develop territory plans for upsell, cross-sell, expansion
- Learn customers' goals and forecast sales pipeline
- Collaborate with Marketing, Product, and Customer Success for feedback
- Track metrics on customer growth, retention, and product usage
🎯 Requirements
- 2+ years selling SaaS; 1+ year in closing role
- Manage large book of business; 190 accounts
- Strong sales instincts; track record hitting quota
- Excellent written and verbal communicator
- Comfortable solving problems in fast-moving organization
- Demonstrable leadership across teams
🎁 Benefits
- Competitive salary and equity in a fast-growing start-up
- Lunch daily and snacks; fully stocked kitchen
- Pension scheme with up to 4% match
- Health and dental insurance for you and dependents
- Flexible paid time off; parental leave options
- Cycle-to-Work Scheme; MacBooks provided
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