Relationship Account Manager

📋 Description

• Act as strategic advisor to customers, aligning MongoDB initiatives with their strategy.
• Proactively identify, qualify and nurture relationships to expand stakeholder footprint.
• Negotiate renewals and growth opportunities; execute sales process to protect/expand renewals.
• Execute territory management, activity expectations, tiering, planning, risk reviews.
• Own and deliver weekly and quarterly forecasts.
• Leverage data signals to identify and address risks in your portfolio.
• Partner with MongoDB executives and product leaders to achieve positive customer outcomes.

🎯 Requirements

• 5+ years in sales/account management with 3+ years quota-carrying revenue responsibility.
• Mandarin/Bahasa language proficiency strongly preferred.
• Proven track record of meeting sales targets; responsible for expansion/upsell and renewal/retention.
• Ability to execute on activity and pipeline expectations and standards of excellence.
• Outstanding verbal/written communication to diverse audiences.
• Background and passion for driving customer value via virtual enablement.
• Proven ability to articulate value of complex enterprise tech.
• Curiosity to learn MongoDB concepts and databases.
• Ability to thrive in a fast-paced environment.
• Ability to leverage tools and data to gain insights into MongoDB usage.
• Entrepreneurial mindset; thrive in changeable, ambiguous environment and build processes.
• Highly organized with attention to detail; ownership of customer situations.
• Team player; collaborates across GTM teams (SAs, PS, Tech, Deal Strategy, Legal).
• Prior exposure to database, cloud and infrastructure tech a plus.