Regional Team Lead, Customer Support, (South East)

Added
11 days ago
Type
Full time
Salary
Salary not provided

Related skills

reporting data analysis relationship management cross-functional collaboration ticketing systems

๐Ÿ“‹ Description

  • Team Leadership and People Development
  • Line Management and Performance Management
  • Mentoring, Coaching, Training Path Development
  • Operational Excellence, Strategy, and Process Improvement
  • Relationship Management and Stakeholder Engagement
  • Project Oversight, Field Engagement and Cross-Functional Collaboration

๐ŸŽฏ Requirements

  • 5+ years in a relevant customer service or support environment with leadership growth
  • BSc in any relevant field
  • Must have completed NYSC
  • Advanced proficiency in CRM tools and ticketing systems
  • Strong technical literacy and ability to troubleshoot multiple systems
  • Excellent communication and interpersonal skills
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