Related skills
reporting data analysis relationship management cross-functional collaboration ticketing systems๐ Description
- Team Leadership and People Development
- Line Management and Performance Management
- Mentoring, Coaching, Training Path Development
- Operational Excellence, Strategy, and Process Improvement
- Relationship Management and Stakeholder Engagement
- Project Oversight, Field Engagement and Cross-Functional Collaboration
๐ฏ Requirements
- 5+ years in a relevant customer service or support environment with leadership growth
- BSc in any relevant field
- Must have completed NYSC
- Advanced proficiency in CRM tools and ticketing systems
- Strong technical literacy and ability to troubleshoot multiple systems
- Excellent communication and interpersonal skills
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