Related skills
retail inventory management logistics leadership trainingπ Description
- Oversee retail ops across Lagos Island and multiple outlets.
- Manage stock reconciliation, inventory, repairs, reverse logistics, and shop support.
- Mitigate stock shortages, holding levels, aged stock returns, cancellations, and payments.
- Coach shop assistants, develop retail strategies, train Stock Controllers, depot ops.
- Resolve issues and track shop assistant performance across regions.
- Enable 7 million customers to access financial services via our retail network.
π― Requirements
- 3 years in field office, customer care, sales, or retail ops; inventory management; coaching teams.
- Diploma/degree in Customer Service or Inventory Management; multi-location retail ops valued.
- Strong knowledge of inventory management, reverse logistics, stock allocation, and retail systems.
- Excellent people leadership; coach, develop, motivate teams; clear communication.
- Strategic operational thinking; connect daily ops to business objectives and growth.
π Benefits
- Diverse development programs, coaching partnerships, and on-the-job training.
- Family-friendly policies, well-being focus, and flexible work arrangements.
- Hybrid role with office in Nigeria; collaboration across UK, Europe and Africa.
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