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data analytics saas public sector hipaa cjis📋 Description
- Lead and mentor a team of Customer Success Managers.
- Define and execute SLED public sector strategy.
- Drive customer retention, satisfaction, and revenue growth.
- Collaborate with Sales, Product, Support, and Marketing.
- Utilize data analytics to identify trends and improve outcomes.
- Own cross-functional advocacy to address government requirements.
🎯 Requirements
- 5+ years of leadership experience in SaaS.
- 10+ years in Public Sector CS or Account Management.
- CJIS, HIPAA, and StateRAMP familiarity.
- Strong strategic and account-management skills.
- Executive presence and ability to influence stakeholders.
- Analytical mindset with data-driven decision-making.
🎁 Benefits
- Health, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Paid time off and parental leave.
- Equity where applicable.
- Total Rewards program and comprehensive benefits.
- Social impact and community initiatives at Okta.
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