Related skills
crm email marketing braze push notifications multi-channel marketing📋 Description
- Own strategic CRM initiatives and customer journeys.
- Collaborate with local marketing to align roadmaps.
- Lead multi-channel CRM programs (email, push, in-app).
- Align CRM with marketing, product, and design roadmaps.
- Drive analytics and reporting; present insights to leadership.
- Establish governance and QA for outbound communications.
🎯 Requirements
- 7+ years in loyalty, CRM, or customer engagement (senior).
- B2C tech/e-commerce with 3+ years in management.
- Strong leadership across global cross-functional teams.
- Designing and optimizing multi-channel subscription programs.
- Excellent communication; present to senior leadership.
- Experience with Iterable/Braze/CleverTap/Leanplum preferred.
- Food delivery/on-demand/e-commerce experience is a strong plus.
🎁 Benefits
- Regional scope with high visibility.
- Room to experiment and own your roadmap.
- Strong learning environment with talented teammates.
- Build scalable, data-led CRM programs with impact.
- Work across 10+ markets and customer segments.
- Competitive salary, benefits, and stock options.
- Inclusive culture where people and data come first.
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