Added
7 days ago
Type
Full time
Salary
Salary not provided

Related skills

crm email braze loyalty push notifications

πŸ“‹ Description

  • Own strategic development and execution of data-led CRM initiatives.
  • Collaborate with local marketing teams on roadmap and priorities.
  • Lead multi-channel CRM campaigns across email, push, and in-app messaging.
  • Integrate CRM initiatives with marketing, product, and design roadmaps.
  • Drive campaign analytics and present insights to senior leadership.
  • Establish governance and QA for outbound communications for compliance and brand.

🎯 Requirements

  • 7+ years in loyalty program management, CRM strategy, or customer engagement in senior roles.
  • Experience in B2C within tech/e-commerce with at least 3 years managerial experience.
  • Strong leadership and cross-functional collaboration in global orgs.
  • Designing, launching, and optimizing multi-channel subscription programs.
  • Excellent communication and presentation skills for senior leadership.
  • Experience with Iterable/Braze/CleverTap/Leanplum is preferred.

🎁 Benefits

  • Competitive salary and benefits, plus stock options.
  • Opportunity to work across 10+ diverse markets and customer segments.
  • Data-driven, inclusive culture where people and data come first.
  • Build scalable, data-led CRM programs with real impact.
  • Autonomy to experiment and own your roadmap.
  • Collaborate with marketing, product, and analytics teams globally.
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