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account management relationship management partnerships kpi tracking territory planningπ Description
- Drive funding growth by managing merchant partnerships.
- Oversee day-to-day merchant interactions and service quality.
- Train merchants on products, services, and processes.
- Collaborate with internal teams to meet account objectives.
- Build relationships to expand business and coverage.
π― Requirements
- 3+ years of account management or similar role.
- Strong communication and interpersonal skills.
- Ability to analyze metrics and derive insights.
- Problem-solving mindset; resolve conflicts quickly.
- Customer-facing experience, ideally in retail/service.
- Willingness to travel regularly.
- Valid driver's license required.
π Benefits
- Medical, dental, and vision coverage
- 20 PTO days and 11 paid holidays
- 401(k) retirement with company match
- Student loan and tuition reimbursement
- Commuter assistance
- Parental leave (maternal + paternal)
- Inclusion and Associate Engagement Programs
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