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forecasting analytics drupal ai dxp📋 Description
- Drive customer retention and renewals; upsell opportunities
- Manage day-to-day account activities; mitigate escalations
- Collaborate with Sales, Technical Support, Operations, Finance
- Build relationships with strategic leadership contacts
- Lead Quarterly Business Reviews with clients
- Exceed quarterly renewal and net renewal goals
🎯 Requirements
- Proven track record sustaining/growing complex relationships and renewals
- Experience managing a high volume of accounts
- 2-5 years in account management delivering tech solutions to large enterprises
- Ability to manage multiple systems and admin tasks simultaneously
- Owned and exceeded a quota; strong forecasting and analytics
- Bachelor's degree required; strong communication and executive presence
🎁 Benefits
- Competitive healthcare coverage
- Wellness programs
- Take it when you need it time off
- Parental leave
- Recognition programs
- Additional core benefits
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