Related skills
crm forecasting account management negotiation renewals📋 Description
- Drive customer retention and identify upsell opportunities
- Manage renewal and upsell in assigned accounts
- Attend onsite visits and host Quarterly Business Reviews
- Build relationships with strategic leadership contacts
- Exceed quarterly renewal and net renewal goals
- Coordinate with internal teams to resolve escalations
- Ensure timely renewals with procurement
- Identify process inefficiencies and suggest improvements
🎯 Requirements
- Proven track record sustaining complex relationships and renewals
- Experience managing a high volume of accounts
- 2-5 years in account management delivering tech solutions to enterprises
- Ability to manage multiple systems concurrently
- Has owned and exceeded a quota
- Strong forecasting and analytical skills
- Energetic, smart, dynamic, and strategic
- Strong executive presence; influences decisions at all levels
- Works effectively in a dynamic, fast-paced environment
- Strong communicator with a clear value proposition
- Meticulous, detail-oriented with accountability
- Self-starter who sets and manages priorities
- Strong teamwork and cross-group collaboration
- Drives accounts and resolves escalations with minimal oversight
- Bachelor's degree required
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