Regional Account Manager

📋 Description

• In-Person Client Engagement: 2-3 days/week on-site visits; travel may be needed.
• Spearhead enterprise growth: drive district-level expansion and retention of named accounts.
• Manage client accounts: deliver service and multi-threaded stakeholder relationships.
• Seek net-new opportunities: lead discovery to uncover unmet needs and growth.
• Communicate tailored value: present data-driven outcomes to client executives.
• Partner cross-functionally: align Sales, Ops, Product, Finance, Trust & Safety.
• Lead pricing discussions: renewals, expansions, and structured negotiations.
• AI-enabled operational excellence: use AI to craft agendas, summaries, and reports.

🎯 Requirements

• 5+ years in Account Management, Customer Success, or consultative SaaS sales.
• Proven ownership of retention and revenue expansion.
• Strong executive communication and presentation skills.
• Experience managing complex, multi-stakeholder accounts.
• Advanced CRM discipline and data fluency (Salesforce or equivalent).
• Experience leading cross-functional account execution.
• Comfort operating in ambiguity with accountability for outcomes.
• High operational rigor; ability to leverage AI in daily workflows.
• Experience in education, government, or regulated markets.
• Familiarity with Challenger or other insight-led sales methodologies.
• Background in transportation, logistics, or marketplace platforms.

🎁 Benefits

• Equity for all full-time employees
• Flexible vacation policy
• Medical, dental, vision, and life insurance
• 401(k) and FSA plans
• VC-backed company with growth upside
• Equity stock options