Related skills
crm account management salesforce saas challenger methodology📋 Description
- Day-to-day account management and long-term strategy for a Tier 2 book.
- Own retention and expansion to drive account health.
- Collaborate with Regional Sales and Metro Service Managers to execute plans.
- Identify product gaps and drive product penetration by account.
- Lead Challenger-based selling and cross-functional execution.
- Communicate value to client executives with data-driven insights.
🎯 Requirements
- 5+ years in Account Management, Customer Success, or Consultative Sales in SaaS/marketplace/logistics.
- Proven ownership of retention and expansion revenue.
- Strong executive communication and presentation skills.
- Demonstrated success managing complex, multi-stakeholder accounts.
- Advanced CRM discipline and data fluency (Salesforce or equivalent).
- Comfort operating in ambiguity with accountability for outcomes.
🎁 Benefits
- Equity for every full-time employee.
- Flexible vacation and medical/dental/vision insurance.
- 401(k) with FSA options.
- Remote-friendly with growth potential and location-based pay.
- Competitive compensation aligned to location.
- Opportunity to work in a VC-backed, high-growth space.
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