Referral Intake Specialist

📋 Description

• Receive, document, and process referrals.
• Ensure referrals are thorough, accurate and complete.
• Follow up with branches for timely responses to referral sources.
• Facilitate communication between care teams (Case Managers, Client Services, Clinical Nurse Managers, Field Nurses).
• Communicate payer information to Insurance Verification team.
• Provide excellent customer service at all times.

🎯 Requirements

• College Degree required.
• 2-3 years’ experience in Healthcare, Intake, or Contact Center may be accepted in lieu of degree.
• 1 year of work experience (including internships) required.
• Proven success in healthcare/remote or contact center settings preferred.
• Ability to navigate multiple systems in a fast-paced environment.
• Exceptional organizational and communication skills.

🎁 Benefits

• Paid holidays, vacation and sick leave.
• Vision, dental and medical health plans.
• Employer paid life insurance.
• 401k with company match and direct deposit.
• Weekly pay.
• Training and growth opportunities.