Receive, document, and process incoming referrals
Ensure referrals are thorough, accurate and complete
Follow up with local branches for timely responses
Facilitate between Case Managers, Client Services, Clinical Nurse Managers and Field Nurses
Communicate payer information to Insurance Verification team
Provide excellent customer service at all times

🎯 Requirements

College degree required
2-3 years healthcare, intake, or contact center exp
1 year work experience (incl. internships) required
Experience in healthcare, contact center, or remote work
Ability to work across multiple systems in a fast-paced center
Attention to detail and strong organizational skills

🎁 Benefits

Training hours Mon-Fri, first two months
Base pay $20.67/hr + monthly bonus up to $250
Benefits: holidays, vacation, sick leave, vision, dental, medical
401k with company match and life insurance; direct deposit

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