Related skills
communication customer service remote coordination healthcare📋 Description
- Receive, document, and process incoming referrals
- Ensure referrals are thorough, accurate and complete
- Follow up with local branches to ensure timely responses
- Facilitate communication among Case Managers, Client Services, CNMs, and Field Nurses
- Communicate payer information to internal Insurance Verification team
- Provide excellent customer service at all times
🎯 Requirements
- College degree required.
- 2-3 years in healthcare, intake, or contact center; degree may be substituted.
- 1 year work experience (incl. internships) required.
- Proven success in healthcare, contact center, or remote work.
- Ability to manage multiple systems in a fast-paced contact center.
- Exceptional organizational and communication skills.
🎁 Benefits
- Stable national company with family-owned culture.
- Award-winning workplace: Best Place to Work by Newsweek, Forbes, and Glassdoor.
- Weekly pay.
- Mission-driven culture focused on compassion, reliability, and excellence.
- Strong employee values and recognition programs.
- Growth opportunities and continued education.
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