Referral Intake Associate

Added
5 days ago
Type
Full time
Salary
Salary not provided

Related skills

customer service data entry remote work healthcare insurance verification

๐Ÿ“‹ Description

  • Receive, document, and process incoming referrals
  • Ensure all referrals are thorough, accurate, and complete
  • Follow up with branches for timely responses to referrals
  • Facilitate between Case Managers, Client Services, CNMs and Field Nurses
  • Communicate payer information to Insurance Verification team
  • Provide excellent customer service at all times

๐ŸŽฏ Requirements

  • College degree required
  • 2-3 years in healthcare, intake, or contact center (may substitute)
  • 1 year of work experience (incl internships) required
  • Experience in healthcare, contact center, or remote work required
  • Able to work across multiple systems in a fast-paced environment
  • Exceptional organizational and communication skills
  • Attention to detail and accuracy

๐ŸŽ Benefits

  • Comprehensive benefits package (holidays, PTO, vision, dental, medical)
  • Employer-paid life insurance and 401k match
  • Direct deposit and employee assistance program
  • Weekly pay
  • Award-winning workplace culture and recognition
  • Growth opportunities: Udemy courses and webinars
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