Referral Coordinator

📋 Description

• Collaborate with admissions/outreach to triage referred patients.
• Serve as liaison between providers and outreach managers.
• Manage data and reports in CRM, EMR, and analytics platform.
• Maintain confidential health information with discretion.
• Ensure data input accuracy and assist with data audits.
• Speak confidently about Equip’s services, patient population, and referrals process.

🎯 Requirements

• Bachelor’s degree or higher.
• 1+ years experience in customer service or case management, healthcare preferred.
• Excellent interpersonal and communication skills.
• Highly organized with strong attention to detail.
• Comfortable working remotely with high autonomy and self-motivation.
• Ability to think critically to quickly and accurately work through challenges.
• A desire to work at a fast-growing health tech startup.

🎁 Benefits

• Flex PTO (3–5 wks/year) + 11 paid holidays.
• Generous parental leave.
• Medical, Dental, and Vision plans with employer contributions.
• Company-paid disability, life, and AD&D insurance.
• Maven Clinic partnership for reproductive and family care.
• Employee Assistance Program (EAP) and 401(k).