Related skills
crm data analysis salesforce google sheets google workspace📋 Description
- Communicate with high-risk customers via CRM, email, and phone
- Investigate and resolve high-risk cases throughout their lifecycle
- Collaborate on cross-functional projects with Dispute Ops and Policy
- Negotiate payment resolutions with high-dollar customers
- Perform audits, analyses, and adjustments
- Review government documents (formation, bankruptcy) for cases
🎯 Requirements
- 2+ years in collections, disputes, fraud, or equivalent
- 2+ years payroll/finance/accounting experience or equivalent
- Strong organizational, written, and verbal communication skills
- Proficient with Microsoft Suite or G-Suite
- Experience in Salesforce or equivalent CRM tools
- Ability to handle multiple tasks with independence and professionalism
🎁 Benefits
- Remote work options
- Medical insurance
- Flexible time off
- Retirement savings plans
- Family planning options
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