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data analytics compliance vendor management collections📋 Description
- Own metrics to improve recovery rates for stressed portfolios
- Build and manage infrastructure for last-mile operations
- Oversee vendor partners with metrics and tracking
- Ensure customer-centric recoveries
- Review portfolio performance by location and segment
- Ensure compliance with policies and audits
- Identify segments for legal hardship tools and alternate strategies
- Develop portfolio treatment to maximize collections
- Raise red flags early in bucket collections and sourcing quality
🎯 Requirements
- 6-10+ years in field collections in financial services
- Strong operational rigor and results orientation
- Exceptional analytical, problem solving and research skills
- Ability to manage multiple vendor teams and large portfolios
- Ability to see the bigger picture and decisiveness for long-term viability
- Knowledge to work with new technology solutions and deep problem solving
🎁 Benefits
- Flexible work timings; performance speaks for you
- No rigid job designations; flexible roles
- In-house pantry with meals provided
- Paid sick leaves and comprehensive health insurance
- Transparent processes and supportive culture
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