Recording Associate

📋 Description

• Quality check documents for accuracy and errors.
• Work on basic rejections promptly; escalate issues to the appropriate team.
• Identify the correct party to contact for corrections (internal/external).
• Assist junior team members on basic workflow responsibilities.
• Complete recording workflows and submit county forms.
• Closely monitor queue and inbound emails to manage workload.

🎯 Requirements

• 1+ year title & escrow experience.
• Excellent communication skills (phone, email, remote).
• Ability to multitask, stay proactive, and manage workload.
• Extreme attention to detail; knowledge of title insurance and regulatory guidelines.
• Open to process changes and system updates; willingness to learn.
• Proven customer service experience; team player with positive attitude.

🎁 Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Generous PTO and 12 weeks paid family leave.
• Health Savings Account (HSA).
• Short- and Long-Term Disability.
• Supplemental Life and AD&D; Critical Illness coverage.