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customer service professionalism operations๐ Description
- Deliver a white-glove front desk experience to visitors, candidates, and team members
- Own reception desk operations: calls, visitor access, and meeting room logistics
- Oversee mail and package distribution to ensure timely and accurate delivery
- Maintain a tidy, organized, and fully-stocked reception area at all times
- Partner with People Operations and Facilities on office operations and ad-hoc needs
- Serve as an ambassador of CLEARโs culture to everyone who walks through our doors
๐ฏ Requirements
- Experience in a customer or consumer-facing environment
- Create a positive first impression and exceptional visitor experience
- Highly professional and responsive; manage high-volume in-person interactions
- Move quickly, stay organized, with a strong sense of urgency
- Thrive on new challenges with a no job is too big or too small mindset
- Communicate across teams and escalate issues for seamless operations
๐ Benefits
- Catered lunches daily and fully stocked kitchens
- Well-being and development stipends and reimbursements
- Healthcare plans, wellness stipend, and family-building benefits (fertility/adoption) with flexible time off
- OneMedical memberships for you and dependents; CLEAR Plus membership
- 401(k) retirement plan with employer match
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