Related skills
data analysis compliance process improvement vendor management real estate📋 Description
- Serve as primary servicing contact for high-volume loan portfolio from funding to payoff.
- Coordinate with title companies and borrowers to track closings and payoff statements.
- Monitor due dates weekly; escalate delinquency risks with data-driven guidance.
- Follow up on outstanding payments; escalate unresolved balances.
- Ensure compliance with policies and regulations; audit-ready documentation.
- Liaise with third-party vendors on lien release and default processes.
🎯 Requirements
- Mortgage/financial services loan servicing experience preferred.
- Real estate experience preferred (listing coordination, REO, renovations).
- Strong customer service and communication skills; handle delinquency, default, payoff disputes.
- Prioritize, organize and manage a high volume of work.
- Independent worker with analytical thinking and data analysis.
- Experience with loan servicing software and processes.
🎁 Benefits
- 100% remote work culture
- Medical, dental, vision benefits from day one
- Flexible paid time off
- Paid parental leave: 12 weeks birthing, 6 weeks non-birthing
- $1,000 annual professional development stipend
- 401(k) noncontributory; life/AD&D insurance
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