Related skills
data analytics analytics sql onboarding📋 Description
- Own post-sales lifecycle from onboarding to renewal and expansion.
- Collaborate with internal teams to tailor onboarding solutions.
- Drive revenue via upsell/cross-sell and renewals end-to-end.
- Analyze onboarding metrics to identify improvements.
- Design and implement onboarding workflows for new customers.
- Provide data-driven insights to enhance Rain's user experience.
🎯 Requirements
- Bachelor’s degree in Business, Analytics, Economics, or related field.
- 2-6+ years in customer success or similar at a B2B company.
- Strong analytical and problem-solving skills with data.
- Experience with product analytics tools.
- Excellent communication and cross-functional collaboration.
- Fluent in Mandarin.
🎁 Benefits
- Unlimited time off with a 10-day minimum.
- Flexible working with home-office stipend.
- Health/dental/vision for US hires; life insurance.
- 401(k) with 4% company match and equity option.
- Equity plan for all Rainmakers.
- Rain Cards, wellness perks, and team summits.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Sales Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!