Job Profile Summary
Responsible for researching and gathering data, assembling data, analyzing performance, identifying problems, and developing recommendations that support global Travel and Expense management, planning and operations. Uses advanced analytical and quantitative methods to understand, predict, and enhance Travel and Expense processes.
Career Level Summary Requires working knowledge and experience in own job discipline and broadens capabilities Continues to build knowledge of the company, processes and customers Performs a range of assignments related to job discipline Uses prescribed guidelines or processes in analyzing situations Receives a moderate level of guidance and direction Critical Competencies Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results. Customer-driven: Prioritizes customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success. Expertise: Possesses deep understanding of customer needs and continually grows and enhances skills to provide customer-focused solutions. Agility: Quickly adapts and responds to dynamic customer needs and expectations through innovative solutions. Compassion: Cultivates a positive and supportive environment to effectively work together towards a common goal, fostering trust within Rackspace and with external stakeholders. Key Responsibilities Other Incidental tasks related to the job, as necessary. Gathers and interprets complex data. Analyzes activities related to the timely, cost-effective, planning and quality control of Travel and Expense operations. Investigates issues to determine root causes. Develops and implements continuous improvement and process efficiency. Serves as a liaison to internal groups regarding Travel and Expense policies and processes. Maintains, analyzes and implements improvements to the Travel and Expense processes. Prepare reports for management. May implement or manage relevant systems used for Travel and Expense operations. Develops training documentation and designs and conducts end user training sessions on various information systems used for Travel and Expense. Knowledge Basic understanding of computing tools, such as databases, and spreadsheets Basic knowledge of supply chain Skills Analytical Skills Contract Management Global Trade Compliance Sourcing/Supplier Management Education Bachelor's Degree required, preferably in field related to role. At the manager’s discretion, additional relevant experience may substitute degree requirement Experience 2 - 4 years of experience in the field of role required
