The SVP, Chief Technology Officer is accountable for the end-to-end technology strategy and architectural integrity of Rackspace. This executive leader sets the technical vision across products, platforms, and infrastructure while ensuring alignment with market opportunities and business objectives. Reporting to the CEO, the CTO chairs critical architecture and investment reviews, sponsors platform modernization initiatives, and represents Rackspace technology to customers, partners, analysts, and the board.
Office of the CTO Leadership Own and articulate the technical vision for Rackspace across all products, platforms, and infrastructureEstablish and maintain reference architecture and standards for cloud, data, security, networking, and developer experienceDrive technology roadmaps, including build vs buy decisions and major platform investmentsIncubate new platform capabilities from concept through to first scaled customer deploymentGovern technical quality, reliability, performance, and cost efficiency across the entire technology stackBuild and lead the principal engineer community and define technical career progression paths Strategic Technology Leadership Chair architecture and investment review boards with authority to approve or reject platform and reference designsSponsor core platform modernization programs, reliability initiatives, and developer productivity improvementsPartner closely with Sales, Product, and Delivery leadership to align technical strategy with market opportunitiesEnsure architectural integrity and consistency across all technology initiativesRepresent Rackspace technology vision and capabilities in customer engagements, partner discussions, analyst briefings, and board presentations Organizational Leadership Serve as direct manager for principal engineering leadership and advanced engineering teamsFoster a culture of technical excellence, innovation, and continuous improvementDevelop technical talent and create pathways for engineering career advancementDrive cross-functional collaboration between technology, product, sales, and operations teams AI Collaboration & Governance Partner with the Chief AI Officer to ensure AI architecture fits within overall platform architectureJointly approve any AI initiatives that change core platform choices or enterprise risk postureParticipate in quarterly technology and AI strategy reviews with shared roadmaps and risk assessmentsCo-lead monthly architecture and model governance councils Key Performance Indicators Platform reliability and uptime metricsSecurity posture and compliance adherenceCost per workload and infrastructure efficiencyDeveloper productivity and velocity metricsTime to market for new platform capabilitiesTechnical debt reduction progressCustomer and partner satisfaction with technical solutionsEngineering talent retention and growth Technical Expertise Expert understanding of cloud platforms (AWS, Azure, Google Cloud), infrastructure, and platform engineeringStrong grasp of security, networking, data architecture, and DevOps practicesKnowledge of AI/ML infrastructure and emerging technology trendsAbility to evaluate complex technical tradeoffs and make sound architectural decisions Leadership Capabilities Exceptional strategic thinking and ability to translate business goals into technical strategyStrong executive presence and communication skills with both technical and non-technical audiencesProven ability to build, mentor, and retain high-performing technical teamsTrack record of fostering innovation while maintaining operational excellenceExperience managing large budgets and driving cost optimization Required Qualifications Bachelor's degree in Computer Science, Engineering, or related technical field requiredMaster's degree or MBA preferred15+ years of progressive technology leadership experience with at least 7 years in executive rolesProven track record leading large-scale platform engineering, cloud infrastructure, or enterprise technology organizationsDeep experience with cloud technologies, distributed systems, and modern software architectureHistory of successfully driving technical transformation and platform modernization initiativesExperience presenting to boards, C-suite executives, and external stakeholders Additional Information #LI-DG1
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About Rackspace Technology
We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
More on Rackspace Technology
Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
