The Senior Executive Assistant provides comprehensive support services and routine analysis to the President, Public Cloud and performs administrative activities for projects and programs. Role may include mentorship of administrative assistants and executive assistants. Performs all below responsibilities and also provides primary administrative support to a member of the ELT and may supervise Administrative or Executive Assistants.
Key Responsibilities
Perform secretarial and administrative duties.
Manage schedules, arrange appointments, travel, meetings, conference calls, etc. Complete schedule and travel management.
Coordinate internal and external meetings (agenda, book rooms, catering).
Provides specialized administrative support to relieve executive, administrative, and line and staff managers of administrative duties.
Handles details of a highly confidential and critical nature.
Collects and prepares information for use in discussions/meetings of executive staff and outside individuals.
Ownership of leadership meetings - runs agenda, coordinates presentations, distributing materials, taking action items for leader.
Prepares and submits expenses and may monitor adherence to department budgets. Supports development and modification of presentations.
Makes high-level contacts of a sensitive nature inside and outside the company and participates in problem resolution.
Maintains moderately complex spreadsheets.
Provides information in support of complex requests for department projects, programs, and/or events. May create some presentations independently.
Requires in-depth knowledge of company operations, policies, and procedures.
Provides high-level administrative support by conducting research, preparing statistical reports, handling information requests, collects and prepares information for use in discussions/meetings of executive staff and outside individuals, and prepares presentation materials for board of director meetings.
Develops and maintain complex spreadsheets.
Maintains data sources for departmental records and management information reporting.
Creates, develops and modify presentations independently.
Collects data and generates management information reports and graphics.
Develop and execute a technology application development strategy that aligns with the company's business goals and drives innovation.
Provide thought leadership in technology trends and best practices. Knowledge
Organizational skills, detail-oriented with demonstrated ability to handle multiple priorities and to take initiative to resolve issues.
Background in C- level service and support with capacity to navigate, digest, and make decisions effectively.
Proven mastery and experience in high volume calendar and messaging management using Microsoft Outlook to include managing appointments, forwarding and responding on behalf of others and taking a proactive approach regarding emails as needed.
Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround.
Proven problem solver with experience leveraging partnerships to find solutions.
Ability to prioritize and complete high volumes of tasks, varying projects, and carry out event planning quickly and with little to no guidance; Ability to solve difficult or complex problems that affect people within the department or other related groups.
Ability to meet tight deadlines and can switch gears at a moment's notice. Skills
Comfortable working across many different time zones.
Strong verbal and written communication skills.
Proactive approach to recognizing needs, anticipating issues, and solving problems.
Ability to think creatively, function independently and work proactively in a fast-paced environment.
Handle complexity and demands with a sense of urgency, drive and passion.
Proficiency with MS Office to include Excel, PowerPoint and Word.
Strong interpersonal skills as demonstrated by the ability to effectively partner with all levels of management, employees and external clients.
Demonstrated ability to take initiative, problem- solve and work in a fast-paced, executive setting.
Proven problem solver with experience leveraging partnerships to find solutions. Education
Bachelor’s degree or equivalent experience
5 – 7 years of experience supporting Executives (VP+) Additional Information
#LI-AW2
About Rackspace Technology
We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
More on Rackspace Technology
Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
