JOB TITLE: PS Delivery Engineer IV – Private Cloud
FUNCTION: Professional Services
REPORTS INTO: Senior Manager PS
JOB FAMILY: Professional Services Private Cloud Delivery
JOB DESCRIPTION : We are seeking a Professional Services Delivery Engineer IV to deliver Private Cloud Engineering consulting services into Rackspace’s Enterprise and SME clients.The ideal candidate will have strong, hands on technical skills, with the experience and consulting skills to understand, shape and deliver against our customers’ requirements. JOB REQUIREMENTS: You’ll be a strong technical expert, with experience working complex projects from inception to delivery. You’ll have experience working in an engineering role, working to deliver automated, secure and robust private cloud infrastructure solutions. You’re happy to get involved in all levels of technical discussions, from architecture to hands on coding. A good grounding in infrastructure technology is highly advantageous, as is a programming background. You will be part of a team designing, automating, and deploying services on behalf of our VMWare Cloud customers. We have deep experience applying DevOps techniques in virtually every industry. Every week is different and the problems you will be challenged to solve are constantly evolving. Role Responsibilities: Working with our customer engineering teams on a wide variety of VMware projects (migration, automation, containerization, transformation)Writing infrastructure as code (vRealize Automation)VMware environment troubleshooting and setupMeeting customer SLAs and managing communication in case of issuesConfiguring and maintaining storage and backup, monitoring, and alerting systems for multiple clientsInteracting with teams and customers in different time zones for ensuring 24×7 support,Linux/Windows administration, automated deployments, scripting (Bash/PowerShell/Python)Participating in work sessions with clients and internal teams in order to transform their applications.Completing technical documentationDelivering quality work in agile delivery model in a team environment Skills & Experience Strong Managed Private Cloud knowledge including:Cloud native approaches (serverless, cloud integration, modern application architecture, security, SRE)Strong Networking backgroundPaaS, IaaS, best use cases, limitations etc.Key Managed Cloud IaaS components – Compute, Networking, AVS, DNS, Storage, Traffic Management, API Gateways, observability.Experience with DevOps Methodologies and CI/CD tool-chains.8+ years experience in a development or infrastructure operations team for critical IT infrastructure - including:High-availability, high-performance technologies inc Rackspace Products (SDDC, RPC-V)VMWARE TechnologiesMicrosoft Windows or Linux System administration experience (MCSE preferable)Storage and backup knowledgeDatabases and caching layers
