Position Summary:
We are seeking aSenior BI Platform Engineerwith10+ years of experienceand deep expertise inTableau, Power BI, Alteryx, and MicroStrategy (MSTR). The ideal candidate will serve as a technical lead and administrator for our BI platforms, ensuring reliable performance, advanced user support (L3), and stakeholder engagement. This role also includes implementing and maintainingCI/CD pipelinesfor BI assets to ensure scalable, automated, and governed deployment processes.
Key Responsibilities: Serve as platform administrator for Tableau, Power BI, Alteryx, and MSTR—managing permissions, data sources, server performance, and upgrades.ProvideLevel 3 (L3) supportfor BI platforms, resolving complex technical issues, root cause analysis, and platform-level troubleshooting.Design, implement, and maintainCI/CD pipelinesfor BI dashboards, dataflows, and platform configurations to support agile development and deployment.Collaborate with cross-functional teams to gather requirements and ensure proper implementation of dashboards and analytics solutions.Monitor and optimize BI platform performance, usage, and adoption.Work closely with data engineering teams to ensure data quality and availability for reporting needs.Create and maintain documentation for governance, support processes, and best practices.Train and mentor users and junior team members on BI tools and reporting standards.Act as a liaison between business stakeholders and technical teams, ensuring alignment and timely resolution of issues.Manage all BI upgradesManage Power BI gateway, Tableau bridge, Alteryx server and other BI platforms capacity optimallyManage and enable new features in each of the BI platformsManage licenses for each platform – automated assignments, off-boarding users off the licensing and manage the licensing optimallyManage RBAC for all the BI platforms Required Qualifications: 10+ years of experience in a BI support or engineering role.Advanced experience withTableau, Power BI, Alteryx, and MSTR, including administrative functions, troubleshooting, and user support.Proven experience providingL3 supportand managingCI/CD pipelinesfor BI platforms.Strong knowledge of BI architecture, data visualization best practices, and data modelling concepts.Excellent roblem-solving and communication skills, with the ability to interact confidently with senior business leaders.Experience with SQL, data warehouses, and cloud platforms (e.g. Azure, Snowflake) is preferred.Bachelor’s degree in computer science, Information Systems, or a related field. Preferred Qualifications: Experience with Tableau Server/Cloud, Power BI Service, and MSTR administration.Familiarity with enterprise data governance and access control policies.Certifications in Tableau, Power BI, Alteryx, or MSTR are a plus.
