Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We’ve evolved Fanatical Support to encompass the entire customer journey — providing Fanatical Experience™ from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it.
We are seeking an experienced
Data Services Administrator to join our Professional Services Team, focusing on managing and maintaining our cloud data services platform. This role is critical to ensuring reliable, scalable, and high-performance data services across private cloud environments. The ideal candidate will have expertise in database management and data services at scale, with the ability to work across multiple data technologies and platforms.Discover your inner Racker - click here!
Responsibilities Manage and maintain enterprise data services platforms and infrastructure, preferably Portworx Data Services (PDS)Support multiple data technologies (MS SQL, PostgreSQL, MySQL, MongoDB, etc.)Monitor platform health, performance metrics, and capacity planning across multiple data technologiesImplement and maintain backup, disaster recovery, and high availability strategiesTroubleshoot complex platform issues and coordinate resolution effortsEnsure high uptime and meet established SLA requirements for data servicesProvision and manage various data services including databases, caching layers, and message queuesImplement data security best practices, access controls, and compliance requirementsOptimize data service performance, storage utilization, and resource allocationManage data service lifecycle including upgrades, patches, and migrationsParticipate in on-call rotation for critical platform supportDocument processes, procedures, and architectural decisionsCollaborate with security and compliance teams to ensure regulatory adherence Requirements Bachelor’s degree in computer science, engineering, or related field3+ years of experience in data infrastructure and database administrationExperience managing production data services environments at scaleGood experience with Linux operating systems (preferably Ubuntu/Debian) and Windows Server administrationGood knowledge in Kubernetes administration and container orchestrationProficiency with data service administration across multiple technologies (MS SQL, PostgreSQL, MySQL, MongoDB, Redis, etc.)Good understanding of networking, storage, and security principles in containerized environmentsKnowledge of monitoring and observability tools Additional Skills (Good to have) Proficiency in scripting languages (Python, Bash, etc.) for automationExperience with Infrastructure as Code tools (Terraform, Ansible, Helm)Experience with Portworx or other container-native storage platformsKnowledge of data service performance tuning and optimization techniquesFamiliarity with compliance frameworks (SOC2, GDPR, HIPAA)Experience with GitOps workflows and tools like ArgoCD or Flux