Grupo QuintoAndar | Senior Salesforce Analyst – Sales & Marketing Cloud

About Grupo QuintoAndar

We are Grupo QuintoAndar, the largest real estate ecosystem in Latin America. Guided by a shared purpose of helping people love where they live, we have a diversified portfolio of brands and solutions across different countries in Latin America, covering all phases of the housing journey. We also have a Technology Hub in Portugal. We develop technology and innovation to transform and enhance the overall living experience.

With the support of a world-class team of investors and advisors, including Kaszek, Qualcomm, General Atlantic, and SoftBank, Grupo QuintoAndar is currently valued at over USD 5.1 billion and continues to grow year over year.

Here, you will work with top professionals in the market, in an environment that breathes innovation, collaboration, and high performance. To learn more about our story, visit: https://grupoquintoandar.com/pt/.

Location & Remote Work for technology and remote-first roles

Our technology team operates under a "remote-first" model, which means we work from home and can live anywhere in Brazil. We also offer the option of working from our São Paulo offices or partner coworking spaces, up to twice a week.

Hiring Process Stages

The stages of our hiring processes aim to assess your experiences and allow you to meet our teams and explore career opportunities. They are structured as follows:

• People Interview
• Technical interview 1
• Technical interview 2
• Hiring Manager Interview
• Hiring committee

About the Team

The Salesforce Analyst – Sales & Marketing Cloud is a hands-on role responsible for bridging business needs with technical delivery.This position ensures Salesforce evolves in line with company goals by designing scalable processes, configuring solutions with low-code/no-code tools, and supporting both Sales Cloud and Marketing Cloud.The role also contributes to Digital Engagement initiatives, ensuring smooth omnichannel interactions.
We are looking for someone proactive, who takes ownership of deliverables end-to-end, continuously seeks improvements, and collaborates closely with both business stakeholders and technical teams.

Requirements

• Gather and translate business requirements into Salesforce solutions that are scalable and aligned with best practices.
• Configure low-code/no-code features (Flows, Validation Rules, Dynamic Forms, Page Layouts, Lightning App Builder).
• Support Sales Cloud processes (lead and opportunity management, dashboards, reporting).
• Implement and optimize Marketing Cloud (Journey Builder, Automation Studio, segmentation, contact data model), ensuring proper integration with Sales Cloud for lead synchronization, data consistency, and handoff of marketing-qualified leads.
• Design and manage lead nurturing and re-engagement journeys, including audience segmentation, behavior-based triggers, and reactivation of dormant leads.
• Contribute to Digital Engagement (WhatsApp, chat, social channels), ensuring integration and efficient agent workflows.
• Document requirements, write user stories, and maintain functional documentation.
• Prepare and execute test cases; support UAT and validate solutions before deployment.
• Provide training and adoption support for new Salesforce features.
• Identify opportunities for automation, simplification, and continuous improvement.
• Collaborate with Administrators and Developers, understanding when to use declarative tools vs. custom code.
• Familiarity with Salesforce development concepts (Apex, Triggers, LWC) — not expected to code extensively, but to understand possibilities and limits.

Soft Skills

• Proactivity and ownership: ability to anticipate needs, propose improvements, and take responsibility for end-to-end delivery.
• Strong communication skills to interact with both technical and non-technical stakeholders.
• Problem-solving mindset, able to balance business needs with platform capabilities.
• Collaborative and team-oriented, working closely with Sales, Marketing, and IT.
• Adaptability to changing priorities and eagerness to learn Salesforce innovations.
• Advanced Spanish communication skills, both written and verbal, to collaborate with stakeholders in LATAM.

Important

• Our hiring process starts with the application! If you truly want to be part of our team, please complete this step of the process. We analyze all candidates individually and provide feedback to all applicants.
• All communication will be conducted via email, so please stay tuned for our messages and release the domain @quintoandar.com.br to ensure our emails are not sent to spam.

Benefits

• Competitive salary
• Profit sharing
• Meal allowance 
• Health insurance
• Dental plan
• Life insurance
• Childcare subsidy and Atypical Parenthood subsidy
• Wellhub
• Home office allowance
• Employee assistance program (mental health, social, legal, and financial support)
• Extended parental leave
• Day off on birthday, Mother’s Day, and Father’s Day
• Benefits Club (discounts on everyday services)
• Discounts at educational institutions
• Reading kit for children – PlayKids

Diversity & Inclusion at Grupo QuintoAndar

We value diversity and want everyone to feel welcome here, regardless of their age, gender identity, sexual orientation, race, color, ethnicity, origin, disability, religion, or any other characteristic. All our job openings are open to all individuals!

You'll notice there are some diversity questions in the application form. For affirmative action roles, this information may be used to verify your alignment with the target audience for the opportunity. In such cases, it may be used for elimination purposes. For non-affirmative action roles, this data will be used anonymously, exclusively to monitor and improve our inclusion practices in the hiring process, and will have no impact on your application.

Privacy and Data Protection

The Grupo QuintoAndar operates in compliance with privacy and data protection laws, including, but not limited to, the Brazilian General Personal Data Protection Law (LGPD) (Law No. 13,709/2018), and ensures the security of your data. To learn more, please access our Privacy Notice for Candidates. For questions or to exercise your rights as a data subject, please contact us through our Service Channel.

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