Related skills
customer service remote empathy product knowledge sla📋 Description
- Own each customer interaction end-to-end with care and clarity.
- Resolve issues with empathy to turn challenges into positives.
- Navigate tools efficiently while preserving the human touch.
- Share insights to identify recurring patterns and improve experience.
- Become a product expert to guide customers authentically.
🎯 Requirements
- High School diploma or GED
- Minimum 2 years of customer service experience
- Ability to build relationships and resolve issues remotely with clear, professional communication
- Dedicated, quiet workspace and reliable high-speed internet (75+ Mbps down / 10+ Mbps up)
- Digital Intelligence: Comfortable adopting new tools to enhance service
- Empathy & Brand Ambassadorship: Builds loyalty through warm, polished interactions
🎁 Benefits
- $21/hour starting, $21/hour after 90 days
- Up to $1,000/month performance bonus
- 3-week paid training and onboarding
- Set schedule with guaranteed hours
- Medical, dental, vision, life, disability, 401(k), and more
- Referral bonuses up to $1,000
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