Customer Experience Associate

Added
13 days ago
Type
Full time
Salary
Salary not provided

Related skills

crm customer service remote email phone support

📋 Description

  • Own customer interactions from start to finish with clarity and care.
  • Resolve issues with empathy, turning challenges into positives.
  • Navigate tools efficiently while keeping a human touch.
  • Share insights to improve the customer experience.
  • Become a product expert to guide customers authentically.

🎯 Requirements

  • High School diploma or GED
  • Minimum 2 years of customer service experience
  • Proven ability to build relationships and resolve issues remotely
  • Clear, professional remote communication
  • Dedicated quiet workspace and reliable internet (75+ Mbps / 10+ Mbps)
  • Digital tools proficiency for service efficiency

🎁 Benefits

  • Pay: $21/hour starting, $22/hour after 90 days
  • Up to $1,000/month performance bonus
  • 3-week paid training and onboarding
  • Set schedule with guaranteed hours
  • Medical, dental, vision, life, disability, 401(k), and more
  • Referral bonuses up to $1,000
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