Customer Experience Associate

Added
13 days ago
Type
Full time
Salary
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Related skills

social media email support customer experience remote work phone support

📋 Description

  • Own each customer interaction from start to finish.
  • Resolve issues with empathy, turning challenges into positives.
  • Navigate tools efficiently while keeping the human touch.
  • Share insights to help improve the customer experience.
  • Become a product expert to guide customers authentically.

🎯 Requirements

  • High School diploma or GED
  • Min 2 years of customer service experience
  • Proven ability to build relationships and resolve issues remotely
  • Quiet workspace and reliable internet (75+ Mbps down / 10+ Mbps up)

🎁 Benefits

  • Pay: $21/hour starting; $22/hour after 90 days
  • Up to $1,000/month performance bonus
  • 3-week paid training and onboarding
  • Set schedule with guaranteed hours
  • Medical, dental, vision, life, disability, 401(k), and more
  • Referral bonuses up to $1,000
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